For the last three days I’ve been expecting a parcel from The Open University containing the first chunk of books for the first law module of my law degree course. It was sent on 10 January. From the module group on Facebook it seems that most of my fellow students received theirs on Wednesday. Being in Northern Ireland, I knew that it would take at least an extra day to reach me, but I will not get my books until Monday – and even that is because I am going to retrieve them from the ‘service center’ (sic) rather than wait … Continue reading not impressed with Yodel delivery service