not just the posts but the trains and buses too…

This afternoon while I was visiting the capital, I had a cheque that needed to be trusted to the servants of Her Majesty’s Posts. I visited the Post Office next to St James’s Park Underground Station and came across another ‘customer experience improvement scheme’. Gone are the days of the good old British queue. Now we come in, press a button on a screen, be given a ticket with a number on it, and be asked to sit down on the ‘comfortable’ chairs to await service by one of the post office clerks. Upon being called by the machine to … Continue reading not just the posts but the trains and buses too…

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Ballymena station needs more parking

This morning I discovered that Northern Ireland Railways has invested in extra parking at Ballymena station. This is in adddition to the original “Park and Ride” that was put there a couple of years ago. However, I have been told about some senior citizens who have had problems getting to the station to use their free Senior Smartpass issued by the Department of Social Development on the train or bus. If they drive down after about 9 o’clock in the morning, they find that there is nowhere for them to park. Does NIR need to build a multi-storey carpark at the … Continue reading Ballymena station needs more parking

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